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A service where clothing is adjusted or repaired, including tasks like hemming, patching, or replacing zippers.
Garment Drop-off & Consultation
At drop-off, customers consult with our team to discuss the desired alterations, repairs, or adjustments needed. This could include hemming, resizing, patching, or mending damaged areas. The staff takes note of all specific requirements to ensure that the alterations or repairs meet the customer's expectations.
Detailed Assessment & Preparation
Each garment is carefully assessed to determine the best approach for the alteration or repair. This includes examining the fabric type, construction, and the extent of the work required. The garment is then prepared for the alteration or repair process, which includes taking accurate measurements for alterations.
Expert Alteration or Repair Work
The garments undergo expert alteration or repair work, where skilled professionals carry out the necessary adjustments or mends. They utilize techniques and materials that ensure high-quality results, maintaining the garment's style and integrity.
Quality Check & Final Preparation
After the alteration or repair work is completed, each garment undergoes a thorough quality check to ensure that the work meets the high standards of True Dry Cleaning and Laundry. The garment is then laundered and pressed or washed and folded, as appropriate, providing a clean and refreshed finish. Customers are notified when their items are ready for pickup, and they can collect their professionally altered or repaired and freshly cleaned garments.
Frequently Asked Questions
What types of alterations and repairs do you offer?
Is cleaning of garments included in the cost of alterations and repairs?
How do I know if an item can be altered or repaired?
What is the turnaround time for alterations and repairs?
Can you alter or repair specialty items like wedding dresses or leather jackets?
Do I need to schedule an appointment for a fitting?
How are alteration and repair services priced?
Can you match the original finish of my garments after an alteration or repair?
Do you offer express services for urgent alterations and repairs?
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Our Mission
To be the trusted guardians of your wardrobe by exceeding expectations and delivering excellence in garment care, employing dvanced techniques and fostering a culture of reliability, sustainability and client-centric service.
Our Vision
To create a vibrant tapestry of innovation and care where each garment represents a thread in a larger fabric of eco-consciousness, woven through exceptional service and a commitment to a sustainable future.
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